Resume

Experience

JOB POSITION: Restaurant Co-owner

Company Name: April Izakaya

Company Location: Taichung, Taiwan

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
They directed and coordinated restaurant activities for optimum customer service and strong employee development.
Oversaw training of supervisors to develop leadership and customer service skills.
Trained front-of-house staff on restaurant policies and procedures,
guest service techniques and communication skills to promote positive

JOB POSITION: Bartender Assistant

Company Name: Jup. Lounge Bar

Company Location: Taichung, Taiwan

Observed bartenders learn recipes for different mixed cocktails
Communicated with kitchen staff to stay updated on item availability and customer wait times
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection

UNIVERSITY NAME: Academy of Art University

UNIVERSITY NAME:
Seattle Central College

Degree Level: BFA

Degree Level: AA

University Location: San Francsico, CA

University Location: Seattle, WA

Entrepreneurial Mindset

excellent customer service management

Teamwork & Collaboration

Social media marketing

English

Mandrin (native)